Terms of Service

Last Updated: September 6, 2025

1) Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of Remote Talent’s website, forms, and related services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

2) Service Description

Remote Talent connects businesses (“Clients”) with vetted remote professionals, including QA testers, virtual assistants, and content writers (“Talent”). Unless otherwise stated in a separate written agreement, we provide matching and coordination services; we do not employ Talent and are not a party to any contract between Client and Talent.

3) Eligibility & Business Use

  • You must have the authority to bind the company or organization you represent.
  • You will provide accurate, current, and complete information in all requests and communications.
  • You will use the Services only for lawful, bona fide business purposes.

4) Requests & Matching Process

  • Clients submit role requirements (e.g., skills, hours/week, budget, timeline).
  • We screen and present a shortlist of 2–3 vetted candidates where feasible.
  • Client is responsible for final selection, onboarding, and supervision of Talent.

Timelines (e.g., “within 72 hours”) are targets and may vary based on role complexity and market availability.

5) Fees & Payment

Fees (if applicable) will be disclosed prior to engagement and may be subject to separate written terms or order forms. You agree to pay all undisputed invoices when due.

  • Unless otherwise stated, fees are exclusive of taxes, which are your responsibility.
  • We may suspend Services for late or non-payment.
  • Refunds, if any, are governed by the specific engagement terms provided to you at the time of purchase.

6) Replacement Guarantee

If you are not satisfied with a matched Talent within the first 14 calendar days of engagement, notify us and we will attempt to provide a replacement at no additional matching fee. This guarantee does not cover fees paid directly to Talent or third parties and does not apply where dissatisfaction arises from changes to Client scope, budget, or timelines.

7) Relationship of the Parties

  • Talent are independent contractors, not employees, agents, or partners of Remote Talent.
  • We are not responsible for payroll, taxes, benefits, insurance, immigration sponsorship, or labor compliance for Talent.
  • Clients are solely responsible for day-to-day direction, supervision, and results of Talent work.

8) Client Responsibilities

  • Provide clear requirements, timely feedback, and reasonable cooperation needed for matching.
  • Maintain a safe, respectful, and compliant working environment for Talent.
  • Comply with applicable laws (including data protection, export controls, and employment regulations).

9) Confidentiality & Data Protection

Both parties may receive confidential information. You agree to protect such information and use it only for evaluating or performing the engagement. Our collection and use of personal information is described in our Privacy Policy.

10) Intellectual Property

Unless otherwise agreed in writing between Client and Talent, deliverables created by Talent are owned in accordance with the terms you agree directly with Talent. You are responsible for executing appropriate IP assignment or license agreements with Talent as needed for your project.

11) Acceptable Use

  • Do not use the Services to violate any law, infringe rights, or transmit harmful or deceptive content.
  • Do not attempt to interfere with or disrupt the integrity, security, or performance of the Services.
  • Do not reverse engineer or misuse any part of the Services.

12) Third-Party Services

The Services may link to or integrate with third-party tools (e.g., analytics, scheduling, communication). We are not responsible for third-party services; their terms and privacy policies apply to your use of those services.

13) Disclaimers

EXCEPT AS EXPRESSLY PROVIDED IN WRITING, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE A PARTICULAR OUTCOME, HIRING RESULT, OR CONTINUED AVAILABILITY OF ANY TALENT.

14) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL REMOTE TALENT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR ANY CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE FEES PAID BY YOU TO REMOTE TALENT FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

15) Indemnification

You agree to defend, indemnify, and hold harmless Remote Talent from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to your use of the Services, your breach of these Terms, or your relationship or agreements with Talent.

16) Termination

We may suspend or terminate your access to the Services if you violate these Terms or if required by law. You may discontinue use at any time. Sections that by their nature should survive termination will survive (e.g., confidentiality, IP, disclaimers, limitations of liability, and indemnity).

17) Changes to These Terms

We may modify these Terms from time to time. The “Last Updated” date reflects the latest changes. Material changes will be communicated as required by law. Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

18) Governing Law

These Terms are governed by the laws of Bangladesh, without regard to conflict-of-laws rules. The courts located in Bangladesh will have exclusive jurisdiction over disputes arising from or relating to these Terms or the Services.

19) Contact

For questions about these Terms, please contact:

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